Refund policy

Return & Refund Policy

Last Updated: August 8, 2026

We want you to be happy with your purchase. If you are not completely satisfied with your order, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, the item must:

  • Be unused and in its original condition

  • Be in the original packaging, where applicable

  • Include proof of purchase or order information

Items that are used, damaged, or returned without their original packaging may not be eligible for a refund.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Clearance or final-sale items

  • Gift cards

  • Personalized or customized products

  • Items that have been used, damaged, or altered after delivery

If you are unsure whether your item is eligible for return, please contact us before sending it back.

How to Request a Return

To request a return, please contact our customer support team with:

  • Your order number

  • The item(s) you would like to return

  • The reason for the return

  • Photos of the item, if it arrived damaged or defective

We will review your request and provide return instructions if your return is approved.

Please do not send items back without contacting us first, as unauthorized returns may not be accepted.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Damaged or Defective Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery.

We may request photos or other information to help resolve the issue. If the issue is confirmed, we will work with you to provide an appropriate solution, such as a replacement or refund.

Return Shipping

For returns due to a change of mind, incorrect size, or other customer preference, the customer may be responsible for the return shipping costs.

If the item is defective, damaged, or the wrong item was sent, we will work with you to resolve the issue and, where applicable, cover the return shipping cost.

Exchanges

If you would like to exchange an item, please contact us within 30 days of delivery. Exchanges are subject to product availability.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee that an order can be canceled once it has been processed or shipped.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team using the contact information provided on our website.

We appreciate your business and are committed to providing a positive shopping experience.